FAQs & Policies

Popular FAQs

• Are duties and taxes included on my order?
• How do I track my order?
• The Vault
• Terms & Conditions
• How long does shipping usually take?

Shipping & Duties

• How long will it take to receive my order?
• Christmas Delivery Dates
• Route Package Protection - US Only
• InPost Locker FAQs
• Where do you ship from?
• Can I combine the shipping on my orders?

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Returns & Refunds

• How long will it take to receive a refund?
• Returns Policy
• Make a return

Orders

• I have not received my order, where is it?
• Can I amend something on my order?
• Can I cancel my order?

Prestige

• Prestige Help Guide

App

• iOS App FAQs

Products

• Fake Represent Items & Websites
• How do Represent garments fit?