CAN I USE MORE THAN ONE DISCOUNT CODE?
Only one discount code can be used per order - codes can’t be combined or stacked with other promotions.
If you have multiple codes, we recommend using the one that gives you the best discount for your order.
CAN I USE MY DISCOUNT ON SALE ITEMS?
Unfortunately, discount codes can only be used on full-priced items and can’t be applied to sale items or outlet collections.
If you’re shopping during a sale, the prices shown already include the best available discount.
DO YOU OFFER STUDENT DISCOUNTS?
Yes, we do offer student discounts on Unidays.
DO YOU OFFER NHS/MILITARY/HEALTHCARE/TEACHER DISCOUNTS?
Unfortunately, we don’t offer discounts for NHS staff, military personnel, healthcare workers, or teachers at this time.
DO YOU OFFER BIRTHDAY DISCOUNTS?
We don’t offer birthday discounts, but if you have a Prestige account, you can redeem 50 points to celebrate your birthday.
CAN I USE MY CODE ON GIFT CARDS?
Yes, you can combine gift cards with discount codes.
I FORGOT TO USE MY DISCOUNT CODE - CAN IT STILL BE APPLIED?
Unfortunately, we’re unable to apply discount codes after an order has been placed.
WHY WAS MY DISCOUNT REMOVED AT CHECKOUT?
Discounts can sometimes be removed at checkout if the code isn’t valid, has expired, or isn’t applicable to certain items in your order. Please double-check the terms of the discount code, and if you’re still having issues, we’d be happy to help
HAS MY DISCOUNT CODE EXPIRED?
When you redeem a code on your Prestige account, you have one year to use it before it expires, unless stated otherwise.
WHAT ARE THE TERMS AND CONDITIONS FOR MY CODE?
The terms and conditions for your discount code can be found underneath the Prestige discount code on your Prestige dashboard. If you need any help understanding them, we’re happy to assist.
IS THERE A MINIMUM SPEND FOR MY DISCOUNT?
The minimum spend for your discount depends on the code you’ve redeemed. You can find this information under the terms and conditions on your Prestige discount code.