What countries support Inpost Lockers?
We offer the option of InPost Lockers in the UK only.
How much is it to get my parcel delivered to an InPost Locker?
It is £2.99, selectable at checkout under your delivery options.
How do I get my order delivered to an InPost Locker or Shop?
When you're at checkout, select InPost from the delivery options and pick which locker or shop you'd like it delivered to.
Are InPost Lockers open 24/7?
Yes, most of them are. Check the opening times of your local lockers here.
How do I track my parcel?
You can find your tracking details in the InPost app, or check your inbox for an email from InPost where there is a link to track your parcel.
How will I know when my parcel is ready to collect?
InPost will send you an email and a text with your collection code. If you have the InPost app, your collection code will pop up on there.
How do I get my parcel out of the locker?
Simply scan your QR code or enter your mobile number and colection code (sent to you via email and text). If you want a contactless pick-up, you can also use the InPost app to open your locker remotely.
Can my parcel be collection by a friend or family member?
Yes, just send them a screenshot of your QR code. Alternatively, they can use your collection code (sent to you via email and text) and mobile number to collect your parcel.